The "History" function of ExakTime Mobile allows the user to view the punches created on the device from the past 2 weeks. This can help you in situations where an employee does not remember if they actually clocked in/out or if a supervisor needs to confirm who had clocked in for the morning if the employees share a device to clock in/out upon.
The History tab respects viewsets, so an employee can see other employees' punches depending on their viewsets. This can be useful for Supervisors but is not advised for your average employee.
If you would like your employees and/or supervisors to view their time cards, you can enable Time Cards on ExakTime Mobile. For more information, you can refer to the following article.
Enabling History
- Go to Manage and click Security Roles.
- Click the Mobile tab. By default, we offer Administrator, Supervisor, and Employee. More roles can be created for other groups of employees if necessary. The Administrator role cannot be adjusted.
- Click New Role to create a new role or the eye icon to modify an existing role.
- Enable the option for "Time record history" in the "View" section.
- Save any changes. Repeat this for any other security role that will need permission.
- If you have created a new security role and are not familiar with assigning a security role, you can refer to the following articles to assign the role through the employee profile or assign the role through the Security Roles page.
- Your employees will need to sync their copies of the app to receive the new permission. They may also need to log out and back in to see menu changes.
How Employees Use History
We suggest trying to use the "History" menu yourself so you can better help your employees.
- Tap the History tab from the Time Clock screen. If they do not see the history tab, make sure that they sync ExakTime Mobile, log out, and log back in to see the new menu option.
- History will list recent clock in/outs created on the device. If the employee clocked in/out on other devices, they will be listed on the respective device used. The list of punches will indicate if the time punch was sent or not.
- Tapping a punch will allow them to view more information about the time punch, such as the location, cost code, and where in the world the phone/tablet was when the punch was created.
- Filter the "History" list by pressing Filter List and selecting the appropriate options.
Employee Resource
If you have an employee that needs help with the History tab, you can refer to the following article. The article can also be found in the help section of ExakTime Mobile.