The "Questions" tab within the Advanced Settings for Applicant Tracking will be global questions that are automatically pre-populated in all new job postings. Because these questions are placed in every new job posting, they should be as generic as possible. It should be something that you would ask every single applicant. 

During the creation of a job post, you will also have the option to add job-specific questions or delete specific global questions.

The "Questions" tab provides the following columns:

• Short Question
• Reply Type
• Required
• Knockout - The incorrect answer to the question will "knock out" the applicant.
• Graded
• Display Order

The Actions dropdown menu allows you to:

• Add a new question
• Save Display Order
• Delete selected record(s)

Adding or Editing a Question

1. Click Add a new question from the Actions dropdown menu to create a new question or click the short question text for an existing question.

   

2. Set up the question properties from the "Question Properties" tab.
   1. Question Type

      

      • What type of question do you want to create:
        • A question with no weight that will not be scored - A question that has no outcome in the application process. Typically used to get to know the applicant or to gather information.
        • A question with a weight that I will define that will be scored - A question that requires an answer from the applicant. Scoring options will be provided in the step 2.
        • A question, that if answered incorrectly will not allow the applicant to apply - A question that requires an answer from the applicant. Answering this question incorrectly will not allow the completion of the application.
      • How should the question look to the applicant? - Determines how the applicant will be able to answer the question. Answers can be a Radio list, Check boxes, or text entered.
      • Can this question be deleted at the posting level? - Selecting "Yes" here will allow the global question to be removed when creating a new job posting.
   2. Question - What the applicant will be asked.

      

   3. Display Order - Specify the order in which your question will be displayed. Any previously added questions will be shown on this menu.

      

3. Set up the question answers/options from the "Question Options" tab.

   

   • This tab will be affected by the "Question Type" of the previous tab. If a "Textbox" or "Multiline Textbox" has been selected, this tab will not be required.
   • If a "Multiple Choice" question was selected, the answer options will be added in this screen.
   • Add the answer and specify the display order.
   • You will have the option to specify if an answer is the "correct" answer. This will determine if the applicant will be able to complete the application process. The incorrect answer will "knock out" the applicant and send them to the Submit Tab, saying they are not qualified for the job.
4. The "Question Review" tab will display how the question and answering section will be seen by the applicant.

   

5. Click Close question and return to all questions when finished.

Deleting a Question

1. Select the question(s) to delete with the checkbox to the right.

   

2. Go to the Actions dropdown menu and click Delete Selected Records.

   

3. Confirm the deletion.