In the event that an employee forgets their password, the employee can use the "Forgot Password" option on your Arcoro login page, or you can help them out by sending them an email to set up a new password.

Table of Contents

• Reset Password via Login Page
• Send Password Reset Email for Them

Reset Password via Login Page

1. The employee will navigate to your Arcoro login screen.

2. They will enter their username in the provided field and click Continue.

   

3. They will click Forgot your password? at the login page.

   

4. An employee would enter their username to receive an email to reset their password. 

   

5. If they cannot find the password reset email in their inbox, double-check the junk, spam, or clutter emails. 

Send Password Reset Email for Them

1. Click the eye icon under the Actions column.
   
2. Click Edit to modify the employee's profile.
   
3. Click Access & Permissions.
   
4. Click Reset password.
   

5. Your employee will receive an email letting them know that they can reset their password with a link for them to create a new password. If they cannot find the password reset email in their inbox, double-check the junk, spam, or clutter emails. 

   

6. After the employee clicks the link, their web browser should take them to the appropriate page for them to create their new password.