An ExakTime Mobile PIN allows an employee to log in to ExakTime Mobile to track their time and more. If an employee forgets their PIN, an ExakTime Connect administrator can send an SMS text message with the PIN.
SMS for USA Numbers Only
To receive an SMS message for the employee's ExakTime Mobile PIN, the employee must have a valid US-based mobile phone number.
At this time, SMS notifications are supported in the USA.
- Go to Manage and click Employees.
- Click the pencil icon next to the employee to view their employee details.
- Make sure that the employee has a mobile phone number entered under the 'Contact Information' section.
- Click Send PIN via SMS next to the PIN field.
- The employee should receive an SMS message.