When you're employees are working, they may need to send information to ExakTime Connect users about issues at a job site or with their clock in/outs. ExakTime Mobile offers two methods to help employees convey information to an ExakTime administrator: Field notes and Comments.
- Field notes allow your ExakTime Mobile users to send notes, photos, and audio recordings to ExakTime Connect.
- Clock In/Out Comments allows your employees to provide a comment while they are clocking in/out which can be viewed from the time card details.
When to Use Field Notes
Field notes in ExakTime Mobile are best used to send information relating to events during their work day. These field notes can be associated with entities such as employees, locations, or cost codes for better organization. For example, if there is an issue with a job site, an employee can attach a photo with a field note for record-keeping in ExakTime Connect.
Field notes can also be made in ExakTime Connect, but field notes made through ExakTime Connect can only contain text and will stay in ExakTime Connect. This is generally used by ExakTime administrators who want to keep a note about an entity.
Additional Information
While this article goes over the broad idea of field notes, you can refer to the following article for more information on the setup and use of field notes.
When to Use Clock In/Out Comments
Comments associated with an employee's time punch are best used to notify an ExakTime administrator of any issues relating to their clock in or out. For example, an employee may have forgotten to clock in when he arrived on site and want to include a comment with their time punch. The ExakTime administrator can see the comment while reviewing time cards and make the appropriate time card edits.
Additional Information
While this article goes over the broad idea of comments, you can refer to the following article for more information on the setup and use of comments.