When trying to log in to the ExakTime Connect website, you may encounter an error like below:

Invalid Login Request: There are no login schemes configured for this request.

Cause

The reason for this error is due to using the username and password intended for the incorrect ExakTime Connect account. While the username and password may be correct, they will only be accepted on the correct ExakTime Connect account.

Solution

The simplest solution is to use your username and password on the correct ExakTime Connect account. When signing in, confirm that the company name is correct.

If the company name appears to be correct, double-check that a colleague sees the same thing, if possible. It is possible that your company's name and URL are similar to another account such as "https://abc.exaktime.com/" instead of "https://abcllc.exaktime.com/" and the incorrect URL is being entered.