ACA Service Activation is required to use this feature.
There are currently six alerts that can populate depending on applicability.
When clicking on the record count, you can Acknowledge an alert. Once an alert has been acknowledged, a date will populate in the Date Acknowledged and Acknowledged By columns. Once acknowledged, the alert will move to the bottom of the list and the Record Count number will go down.
Additionally, once an alert has been resolved, you can manually refresh alerts by navigating to the Settings > Affordable Care Act > Utilities > Alerts.
Otherwise, the nightly system process will automatically refresh the alerts every night.
| Alert | Description |
|---|---|
| Employee is in the Administrative Period and Coverage Eligible | This alert indicates the employee is eligible for coverage and should be notified. To resolve the alert: click on the alert number, select the employee, and then click Offer Coverage. |
| Employee is in the Administrative and has been offered coverage, but has not completed the event | This alert indicates coverage has been offered to the employee but the event has not been completed. To resolve the alert: notify the employee via the system by navigating to Reports > Events > Status Summary. Select the event/employee and you can email the employee a notification direct from the system. |
| Employee is in the Stability Period but coverage has not been offered | This alert indicates the employee must have access to coverage and it should be offered. To resolve the alert: click on the alert number, select the employee, and then click Offer Coverage. |
| Employee is in the Stability Period and has been offered coverage, but has not completed the event | This alert indicates employee coverage has been offered and the employee has not completed the event. To resolve the alert: notify the employee via the system by navigating to Reports > Events > Status Summary. Select the event/employee and you can email the employee direct from the system. |
| Employee has been offered coverage during the administrative period, but is no longer Full Time Equivalent | This alert indicates coverage was offered to the employee however; employee is no longer Full Time Equivalent status and offer of coverage may be rescinded |
| Employee has been offered coverage during the Stability Period, but is no longer Full Time Equivalent | This alert indicates coverage was offered to employee during corresponding Stability Period but employee is no longer Full Time Equivalent status and offer of coverage may be rescinded. |