"Emergency Contacts" in an employee profile are the individuals who can/should be reached in the event of an emergency for the employee. Emergency contacts can also be imported in bulk.

The "Emergency Contact" menu will also list dependents added from the "Dependents & Beneficiaries" menu. Dependents listed on the "Emergency Contact" menu cannot be deleted from the "Emergency Contact" menu and must be managed and deleted from the "Dependents & Beneficiaries" menu.

We offer a video training for this topic on Arcoro Learning.

• Emergency Contact checkbox
• Name
• Relationship
• Primary Phone
• Secondary Phone
• Notify if Arrested - If the option for "Manage Emergency Contact for Legal Events is enabled, denotes if the contact should be contacted if the employee is arrested. Only one contact can be designated as the contact in case of arrest.

From the Actions drop-down menu, you can:

• Create Emergency Contact
• Save Emergency Contacts
• Delete Selected Record(s)

Things to Note

• When a dependent is added to an employee's profile under the "Dependents & Beneficiaries" page, they will also show under Emergency Contacts. Emergency contacts added from the "Dependents & Beneficiaries" page cannot be deleted from the Emergency Contact screen.
  • To add or edit dependents, you can navigate to Employee > Benefits > Dependents & Beneficiaries.
• Individuals added directly to the "Emergency Contacts" menu will always have a relationship of "Emergency Contact". For an emergency contact to have a specific relationship (spouse, child, etc.), they must be added on the "Dependents & Beneficiaries" page, as "Dependents & Beneficiaries" are also mirrored to the "Emergency Contacts" page. This should only be done if the emergency contact is actually in that type of relationship.

Creating an Emergency Contact

• Use the Actions drop-down menu and click Create Emergency Contact. 
  
• Enter the name and phone number(s) of the emergency contact. 
  
  • First Name
  • Last Name
  • Primary Phone
  • Secondary Phone
  • Notify if Arrested -  If the option for "Manage Emergency Contact for Legal Events is enabled, denotes if the contact should be contacted if the employee is arrested.  Only one emergency contact can be designated as the primary. 
• Click Add Contact when finished.

Adding/Updating a Phone Number for a Contact

• Enter the primary and/or secondary phone number for an emergency contact 
  
• Use the checkbox to the left of an employee to update.
  
• Use the Actions drop-down menu and click Save Emergency Contacts 
  

Deleting an Emergency Contact

If an emergency contact was added from the "Dependents & Beneficiaries" page, they will appear in the "Emergency Contact" list and cannot be deleted from the Emergency Contact screen.

If an emergency contact has been marked as a contact to notify in case of arrest, the emergency contact cannot be deleted to prevent accidental deletion. The "Notify if Arrested" will need to be unchecked for the emergency contact to be deleted. 

• Check the box to the right of the contact.
  
• Use the Actions drop-down menu, click  Delete Select Record(s). 
  
• Confirm the deletion of the record(s).