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Where To Receive Your SyncLinx/AccountLinx Credentials

After installing SyncLinx/AccountLinx, you will need to set up SyncLinx/AccountLinx to communicate with your ExakTime Connect database. This is done with ExakTime Utilities which is installed alongside SyncLinx/AccountLinx. Once your ExakTime Utilities is set up with a special set of credentials for your ExakTime Connect database, you can begin to use SyncLinx and/or AccountLinx.

Your ExakTime Utilities Credentials will include the following information:

  • Server
  • Username
  • Password
  • Database

If you have not received the credentials to connect to your account, you can request them by using the "Request Support" link at the top of the page.

If you or a colleague have received the credentials before in an email from us, you should be able to pull up the original email and re-use the credentials as they are generally the same since creation. 

After receiving your credentials, you would enter them into the ExakTime Utilities application like below:

How_to_Fix_a_Database_Connection_Error_In_AccountLinx_SyncLinx__360034230913__TSUtilities_-_003_edit.png

Once you have your credentials, you can use the following article to enter your credentials: How to Open & Setup ExakTime Utilities

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