For years, Arcoro users managing both ExakTime and Core HR have had to maintain two separate mobile apps — one for field time tracking and one for HR self-service. This created friction for employees who needed to move between workflows, added overhead for IT and admins managing two app deployments, and delivered a fragmented experience that didn't reflect a unified Arcoro platform.

The Arcoro Unified Mobile App solves this by consolidating ExakTime and Core HR mobile capabilities into a single, cohesive application. Employees — whether they're field workers clocking in from a job site or office employees checking their benefits — now have one app, one login, and one branded Arcoro experience.

The Launch Release ships the full ExakTime mobile experience alongside four Core HR self-service features, establishing the foundation for a unified platform that will grow with future releases.

• One app for everything — Employees no longer need to switch between separate mobile apps. ExakTime time tracking and Core HR self-service are available in a single unified experience with one login.
• Access HR information on the go — Employees can view their personal HR details, browse the company directory, check their benefit elections, and access pay stubs directly from their phone — no desktop required.
• Full ExakTime mobile functionality preserved — All current ExakTime Mobile features — time entry, GPS punching, scheduling, and more — are available in the unified app with no loss of functionality.
• A consistent, branded experience — The unified app delivers a modern, cohesive interface aligned to the Arcoro design system, reducing confusion and improving first-use adoption.
• Built to grow — The Launch Release establishes the platform foundation. Additional Core HR, Exaktime and Arcoro product capabilities will be added in future releases.

Enhancements

How to Access

The Arcoro Unified Mobile App will be available for download on the Apple App Store and Google Play Store at launch. Employees download the app, log in with their existing Arcoro credentials, and are presented with the modules available to them based on their company's configuration and their own role and access externally.

The minimum OS version required to install the Arcoro app is Android 14 and iOS 18. These versions match the current Exaktime Mobile minimums.

Provisioning

• Username and Password - Employees can log in using the same credentials they use to access the Arcoro web platform. Identity services will automatically associate the user with the correct company — no additional setup code or configuration is required. Users with SSO configured (e.g., Azure AD) can authenticate through their existing SSO provider.
• Company Setup Code - Employees can provision the app using an ExakTime company setup code, consistent with the existing ExakTime Mobile provisioning experience. This path is particularly useful for new employees or field workers being set up by an admin.
• ExakTime App (Auto-Provision) - If the employee already has the ExakTime Mobile app installed on their device, they can select the "ExakTime App" option on the provisioning screen. The Arcoro app will automatically pull the necessary configuration data from the existing ExakTime app, completing setup without requiring the employee to enter any credentials or codes manually. This option is designed to make migration from ExakTime Mobile to the Arcoro Unified app as seamless as possible for existing users.

Elevated Access

For users with both ExakTime and Core HR, the app enforces an additional layer of authentication to protect sensitive HR data.

When a user logs in using their ExakTime PIN, they have access to ExakTime functionality only. A prominent login option and menu item labeled "Allow Full Access" is displayed. When selected, the user is prompted to enter their Username and Password to unlock Core HR features. This ensures that sensitive HR data — benefits, pay stubs, personal information — is protected by a stricter authentication step beyond the ExakTime PIN.

When a user logs in directly with a Username and Password, full access to all features they are permissioned for — across both ExakTime and Core HR — is granted immediately.

Biometric Authentication

When a user logs in with a Username and Password, the app will prompt them to enable biometric authentication using their device's built-in capabilities (Face ID, Touch ID, or Google Biometrics). Once enabled, biometrics allow quick re-entry into the app when it is closed and reopened — without requiring the user to re-enter their credentials each time.

- Biometric authentication is available on both iOS and Android devices
- If a user explicitly logs out of the app, they will be prompted to re-enter their Username and Password on next launch; biometrics will not bypass a full logout
- The intended experience is that users remain logged in between sessions, with biometrics serving as the re-entry method

Core HR Features — Launch Release

My Info (Employee Profile Card)

Employees see a read-only profile card as the default landing screen — displaying their key HR details including name, title, manager, department, and work location. This gives employees a quick, mobile-friendly way to confirm their HR information without contacting HR or logging into a desktop system.

Company Directory (Read-Only)

A searchable company directory lets employees look up coworkers across the organization. Particularly valuable for distributed and field workforces where employees regularly need to identify the right person to contact on a job site or project.

• Access to the Company Directory requires the logged-in user to have Company Directory permissions enabled
• The search bar is an active, real-time search across all fields including name, employee ID, and department
• Each employee record in the directory displays: Name, Department, Employee ID, Work Address, Work Email, and Work Phone
• Quick links for calling and emailing are functional — tapping a phone number or email address will launch the device's native dialer or mail app directly

My Benefits (Benefits Summary Card)

Employees can view their current active benefit elections and contribution coverage directly from the app, along with downloadable benefit statements and a full history of past coverage.

Benefits Coverage - Displays active benefit elections such as Medical, Dental, 401K, Health FSA, and others. Each coverage record includes:

• Plan Name
• Plan Type
• Coverage Period
• Who is covered
• Cost breakdown — employee cost and employer cost

Contribution Coverage - Displays elected contribution coverage, such as 401K or FSA. Each record includes:

• Name
• Type
• Elected contribution amount

Benefit Statements

• Download a PDF statement for the current benefit period
• Download a total benefits statement PDF

Past Benefit Statements

• Full in-app summary of past coverage dates
• Ability to download previous benefit statement PDFs

Current Pay

The pay experience varies depending on the user's configuration.

Core HR (without Arcoro Payroll) — For users who upload pay stubs directly into Core HR, the available data includes:

• Take Home Pay, Pay Date, and Pay Period
• Ability to download the uploaded pay stub PDF for the current pay statement
• Ability to download previous pay stub PDFs

Arcoro Payroll — For users using Arcoro Payroll, the current pay experience provides a comprehensive view of pay data for each pay period, including:

• Take Home Pay
• Pay Date
• Pay Period
• Gross Pay summary
• Deductions summary

Pay Details A full breakdown of pay components is available, including:

• Gross Breakdown — detailed earnings by pay type
• Deductions Breakdown — all tax and benefit deductions itemized
• Take Home Breakdown — a complete summary of:
  • Gross Earnings
  • Employee Taxes
  • Employee Benefits
  • Post-Tax Deductions

Employees can also download current and previous pay statement PDFs directly from the app.

Core Time and Attendance and Time Off

For CoreHR users with Time and Attendance active, with mobile clock in enabled.

Users will have access to utilize Core HR's time and attendance and Time Off. The functionality is the same as the current CoreHR mobile app with slight theming updates.

Help Menu changes — Launch Release

The Help menu in the Arcoro Unified Mobile App includes updates to streamline support and troubleshooting for field users.

Support codes are no longer required for common support interactions. In their place, two dedicated options are now standard in the Help menu:

• Send Logs — Allows the user to send diagnostic logs directly from the app, giving the support team the information they need without requiring manual troubleshooting steps from the field
• Perform Full Update — Triggers a full sync update from the app, enabling support to direct users through this step quickly and consistently during troubleshooting

These changes reduce friction during support calls and give the support team clearer, more reliable tools when logs or a full sync are needed to resolve an issue.

Please note that the following Help menu options visible in development and QA builds — Dot Mode, Localization, Log File, Preferences, and User Permissions — will not appear in the production release of the app. These options were added exclusively for development and QA use and are not intended for user-facing builds. Any screenshots captured during testing that show these options should not be used in external-facing materials.

ExakTime Features — Launch Release

The Launch Release includes the full current ExakTime Mobile feature set, migrated into the unified app.

• Individual Clock in
• Clock For
• History
• Team View
• Time Cards
• Time Sheets
• Time Off
• Expenses
• Field Notes
• Forms
• JobClock Reader
• Activity file and sync
• All existing ExakTime Mobile settings and configurations.

What This Release Does Not Include

The following Core HR capabilities are out of scope.

• Embedded Core HR Website

Data and Access Guidelines

1. ExakTime access and viewset restrictions carry over to the unified app. Employees only see the data and they are authorized to access.
2. All Core HR features in the Launch Release are read-only. Employees can view their information but cannot edit records from the mobile app in this release.
3. Pay stub access is scoped to the employee's own pay history only. Admins and managers do not have elevated pay data access through the mobile app.

Availability and Access

The Arcoro Unified Mobile App is available to download to all Arcoro users upon launch. User use of the Arcoro Mobile app has dependencies on the user Hub status

• ExakTime users — Full ExakTime Mobile functionality is available. Core HR features are visible if the user also has a Core HR license.
  • Hub Access is not required for Exaktime Feature use including
    • Exaktime Auto Provisioning does not require Hub Access
    • Company Setup Code provisioning does not require Hub Access
    • Pin login and Exaktime features do not require Hub Access
  • Hub Access is required for:
    • Username Password Login
    • Full Access Sign in, which prompts for username and Password
• Core HR users — My Info, Company Directory, My Benefits, and Pay Stubs are available to all employees based on standard HR permissions.
  • Hub Access is required for all CoreHR functionality, including username and password login and provisioning
• Users with both ExakTime and Core HR — All Launch Release features are available in a single unified experience.
  • Hub Access is not required for
    • Exaktime Auto Provisioning does not require Hub Access
    • Company Setup Code provisioning does not require Hub Access
    • Pin login and Exaktime features do not require Hub Access
  • Hub Access is required for
    • Hub Access is required for all CoreHR functionality, including username and password login and provisioning
• Employees — Download the app from the App Store or Google Play and log in with existing Arcoro credentials. No re-enrollment or new account setup is required.

Enablement and Migration Needs

1. No user action is required to activate the app. Existing Arcoro credentials work at launch. There is no separate onboarding or provisioning step for the unified app.
2. The legacy ExakTime Mobile app will continue to function during a transition period. Users will not be forced to switch immediately; however, all new development will be on the unified app going forward. Sunsetting timelines for the legacy app will be communicated separately.
3. CS and Sales teams should encourage users to direct employees to download the new unified app from the App Store / Google Play at launch rather than continuing to use the legacy ExakTime app.
4. No data migration is required. All existing ExakTime and Core HR data is accessible through the unified app using existing credentials and configurations.
5. App store links will be shared with the team ahead of the launch date once the submission is approved.

FAQs

Do employees need to create a new account or re-enroll?

No. Employees log in with their existing Arcoro credentials. No new account setup is required.

What happens to the legacy ExakTime Mobile or Core HR app?

The legacy app will continue to work during a transition period. Users will not be forced to switch on day one. Sunsetting timelines will be communicated separately. All new features and improvements will ship in the unified app only.

Can employees use the unified app if their company only has ExakTime?

Yes. ExakTime-only users get the full ExakTime mobile experience in the unified app. Core HR features will not appear unless the user also has a Core HR license.

Is any Core HR data editable from the mobile app?

No. All Core HR features in the Launch Release are read-only. Employees can view their profile, directory, benefits, and pay stubs, but cannot make changes from the app.

Are there any differences in the ExakTime experience between the old app and the unified app?

The Launch Release targets full feature parity with the current ExakTime Mobile app. users should not experience any loss of functionality.

What is the minimum OS App versions for the Arcoro app?

• Android 14
• iOS 18