When trying to generate a report in ExakTime Connect, you may receive the following message:
Sorry, there was a problem running the report.
What Causes the Message?
The message typically appears when an error or issue was encountered outside of your control.
How Can I Fix It?
These types of errors are rarely encountered, and nothing is required of you to fix it. Just wait for a few minutes and try generating the report again. If you repeatedly receive the error multiple times over an extended period, contact us for further assistance.