The Arcoro app is our new app that combines the Core HR and ExakTime Mobile apps into one great app to remove the need for two separate apps. Employees, whether they're field workers clocking in from a job site or office employees checking their benefits, now only need one app to take care of their work needs.
With a single cohesive app to serve the needs of all organizations, we will release all new features and improvements in the Arcoro app.
Table of Contents
FAQs
- Do employees need to create a new account or re-enroll?
No. Employees log in with their existing Arcoro credentials. No new account setup is required.
- What happens to the legacy ExakTime Mobile or Core HR app?
The legacy apps will continue to work during a transition period. Users will not be forced to switch on day one. Sunsetting timelines will be communicated separately. All new features and improvements will be released in the unified app only.
- Do we need to use both Core HR and Arcoro Time to use the app?
No, if your organization only has Core HR or Arcoro Time, you can still use the Arcoro app. The Arcoro app will only show relevant features depending on your organization's configurations and how your employees set up the Arcoro app.
- Can employees use the unified app if their company only has ExakTime?
Yes. ExakTime-only users get the full ExakTime mobile experience in the unified app. Core HR features will not appear unless the user also has a Core HR license.
- Is any Core HR data editable from the mobile app?
No. All Core HR features in the Launch Release are read-only. Employees can view their profile, directory, benefits, and pay stubs, but cannot make changes from the app.
- Are there any differences in the ExakTime experience between the old app and the unified app?
The Launch Release targets full feature parity with the current ExakTime Mobile app. Users should not experience any loss of functionality.
- Can we continue to use the legacy ExakTime Mobile app?
For the time being, yes, the ExakTime Mobile app is still available for download on the respective app stores. We recommend having your employees download and set up the Arcoro app when possible, as new features and improvements will be released in the Arcoro app only.
Getting Started Guides
We have created a set of printable guides to help your employees install, set up, and use the Arcoro app, each focusing on specific modules/features to ensure they learn only what is relevant to them. We have also created separate PDFs that focus on specific features so you can add them to your printouts as appropriate.
You can also enter the primary contact your employees should speak to if they have any questions or concerns at your organization.
Be sure to bookmark and check back later, as these guides will continue to be updated based on user feedback, new features, and UI changes.
Guides Last Updated: August 17, 2026
English
Using Arcoro App (Time + HR)
Using Arcoro App (Time Only)
Using Arcoro App (HR Only)
Using Mobile Learning
Spanish
Using Arcoro App (Time + HR)
Using Arcoro App (Time Only)
Using Arcoro App (HR Only)
Using Mobile Learning
Requirements
The Arcoro App will be available for download on the Apple App Store and Google Play Store.
Required Operating System
The minimum OS version required to install the Arcoro app is:
- Android 14
- iOS 18
If the user's device does not meet the minimum required version, the app will not be listed on the Apple App Store or Google Play Store.
User Permissions
- Time features require an ExakTime Mobile security role.
- Core HR features require a Core HR user role/permissions.
Device Requirements
The Arcoro App requires the following to properly function:
- Cellular or WiFi connection.
The Arcoro Time (Formerly ExakTime) features of the app require:
- If relying on WiFi exclusively, expect a delay in information from the mobile device if it cannot maintain a consistent WiFi connection.
- GPS for tracking the location of the device
- Cellular data plan and GPS required for GeoTrakker
- Cellular data may not be available on some Android tablets.
- Bluetooth for JobClock Reader functionality
- iOS cannot collect from JobClock/EX and older Hornets (Non-62XXXXX Hornets).
Downloading the Arcoro App
The Arcoro App will be available for download on the Apple App Store and Google Play Store at launch. You can refer to our links and QR codes below to download them directly.
| App Store | Play Store |
|---|---|
| Direct Link | Direct Link |
Initial Setup
The Arcoro app can be set up with either of the following three methods:
- Username and Password - Employees can log in using the same credentials they use to access the Arcoro web platform. Identity services will automatically associate the user with the correct company — no additional setup code or configuration is required. Users with SSO configured (e.g., Azure AD) can authenticate through their existing SSO provider.
- Company Setup Code - Employees can provision the app using an ExakTime company setup code, consistent with the existing ExakTime Mobile provisioning experience. This path is particularly useful for new employees or field workers being set up by an admin.
- ExakTime App - If the employee already has the ExakTime Mobile app installed on their device, they can select the "ExakTime App" option on the provisioning screen. The Arcoro app will automatically pull the necessary configuration data from the existing ExakTime app, completing setup without requiring the employee to enter any credentials or codes manually. This option is designed to make migration from ExakTime Mobile to the Arcoro app as seamless as possible for existing users.
Full Access for Users with Time and HR
For users with both Arcoro Time (formerly ExakTime) and Core HR, the app enforces an additional layer of authentication to protect sensitive HR data, such as benefits, pay stubs, and personal information.
When a user logs in using their Time PIN, they have access to Time functionality only. A prominent login option and menu item labeled "Allow Full Access" is displayed. When selected, the user is prompted to enter their Username and Password to unlock Core HR features.
When a user logs in directly with a Username and Password, they will have full access to all features they are permissioned for — across both Time and Core HR.
Biometric Authentication
When a user logs in with a Username and Password, the app will prompt them to enable biometric authentication using their device's built-in capabilities (Face ID, Touch ID, or Google Biometrics). Once enabled, biometrics allow quick re-entry into the app when it is closed and reopened — without requiring the user to re-enter their credentials each time.
- Biometric authentication is available on both iOS and Android devices
- If a user explicitly logs out of the app, they will be prompted to re-enter their Username and Password on next launch; biometrics will not bypass a full logout.
Arcoro Features & Menus
The features and menus of the Arcoro app will depend on what your organization is using and what has been enabled for you.
Arcoro Learning
The "Learning" menu allows those with the Learning module to let employees complete their trainings
How to use the Learning feature of Arcoro can be found here.
Arcoro Time
The "Time" features and functions of the Arcoro app allow those using Arcoro Time (formerly ExakTime) to use the same great functions of the existing ExakTime Mobile app.
All of our Time related resources for the Arcoro app can be found here.
Arcoro HR
The "HR" menus of the Arcoro app allow those using Core HR to let employees
All of our HR related resources for the Arcoro app can be found here.