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Why Is a Form Not Appearing for a New Hire?

When a new hire is filling out their paperwork, they/you may notice that a certain form is not appearing for them as expected.

A common cause for a form not appearing as expected due to the form not being enabled for your job title or location.

  • Click Administration.


  • Click the Forms tab.


  • Click the ... button under the Actions column towards the right and click Form Activation Settings.


  • Make sure that the form is enabled for the appropriate job title/location.


  • Save any changes. 
  • If the new hire had already completed the onboarding paperwork presented to them, you need them to manually fill out their I-9 form and upload it to their electronic filing cabinet. 
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