There are a few software/hardware requirements for the latest copy of ExakTime Mobile to be installed on mobile devices such as smartphones or tablets and to make use of all available features. If you or your employees are using an older mobile device with a working copy of ExakTime Mobile already installed, ExakTime Mobile may still work, but the device may not be able to get the latest updates and may not function as expected.
Table of Contents
Android Devices
Operating System
- ExakTime Mobile is supported on the latest Android version and up to two previous versions.
- As of February 2024, the latest version of ExakTime Mobile is 2.91 and is compatible with Android versions 12, 13, and 14.
- Beta/unofficial versions of Android are not supported.
- Access to Google Play Store
- While uncommon, some Android devices will not have the Play Store (in addition to other Google apps like Maps, Gmail, etc.) installed as the device manufacturer did not meet Google's criteria or other restrictions (such as government restrictions).
For more information about checking your Android version and/or how to update to the latest version, you can refer to the following article.
Wireless Connections
- Cellular or WiFi connection
- If relying on WiFi exclusively, expect a delay in information from the mobile device if it cannot maintain a consistent internet connection.
- GPS for tracking the location of the device
- Cellular data plan and GPS required for GeoTrakker.
- Cellular data may not be available on some Android tablets.
- Bluetooth for JobClock Reader functionality.
Cameras
- Front-facing camera for FaceFront functionality
- Rear camera for taking photos for field notes.
ExakTime Mobile on Kindle Fire Tablets
As of June 1st, 2019, ExakTime Mobile is no longer available on the Amazon App Store, will not receive any further updates, and will no longer be supported. If you already have ExakTime Mobile on an Amazon Kindle Fire, it may continue to work, but it will not receive any further updates/bug fixes and may cease to function.
iOS Devices
Operating Systems
- ExakTime Mobile is supported on the latest iOS version and up to one previous version.
- As of February 2024, the latest version of ExakTime Mobile is 2.91 and is compatible with iOS versions 17 and 16.
- Beta/unofficial versions of iOS are not supported.
For more information about checking your iOS version and/or how to update to the latest version, you can refer to the following article.
Wireless Connections
- Cellular or WiFi connection
- If relying on WiFi exclusively, expect a delay in information from the mobile device if it cannot maintain a consistent internet connection.
- GPS for tracking the location of the device
- Cellular data plan and GPS required for GeoTrakker
- Cellular data may not be available on iPod Touch and some iPads.
- Bluetooth for JobClock Reader functionality when collecting from JobClock/LE and Hornets with the serial number 62XXXXX.
- ExakTime Mobile for iOS cannot collect from JobClock/EX and older Hornets.
Cameras
- Front-facing camera for FaceFront functionality
- Rear camera for taking photos for field notes.
Extra
- The Calendar setting must be set to Gregorian
- To make sure that your calendar is set to Gregorian, open Settings > Select General > Select Language & Region. Make sure that the Calendar is set to Gregorian.