Setting up, resetting, or looking up an employee's ExakTime Mobile PIN code is a simple process in ExakTime Connect. When setting up an employee's PIN, it can be helpful to establish a consistent pattern that cannot be easily guessed among your employees, such as a private number that all employees would have. 

Table of Contents

• Navigating to Employee PIN
• PIN Warnings

Updating an Employee PIN

The process for updating an employee will differ depending on whether you are seeing the new Arcoro Unified menu or the Classic menu. Please use the appropriate steps for what you see.

Arcoro Unified Menu

The Unified menu is part of a larger effort to consolidate all of Arcoro's products into a single platform, allowing you to manage your employees from a single place and will be the foundation of new features. The fields and options available may differ depending on the Arcoro modules in use.

1. Click the eye icon under the Actions column.
   
2. Click Edit to modify the employee's profile.
   
3. Click Access & Permissions.
   
4. Click Time from the menu on the left-hand side.
   

5. The employee's mobile PIN will be next to their mobile role. The PIN must be 4-10 characters and unique.

   • If no mobile role has been selected, use the drop-down menu to select one. If you want to make adjustments or create a new security role, you can do so from the Security Roles page.
   • If you need to change a PIN, simply click the PIN field and enter a new PIN.
   • If you receive a warning that the PIN is already in use, refer to troubleshooting steps here.

   

Classic Menu

• Click the edit icon next to the employee to view their employee details. 
  

• Scroll down toward the 'ExakTime Mobile and Connect Access' section. The employee's PIN will be to the right of the ExakTime Mobile Security Role.

  • If no "ExakTime Mobile Security Role" has been selected, use the drop-down menu to select one. If you want to make adjustments or create a new security role, you can do so from the Security Roles page.
  • If you need to change a PIN, simply click the PIN field and enter a new PIN.
  • The PIN must be 4-10 characters and unique.
  • If there is a mobile number entered, you can send the PIN via SMS with the provided button.
  • If you receive a warning that the PIN is already in use, refer to troubleshooting steps here.

  

• Save any changes made.