Depending on the JobClock your employees are using, you will have a variety of methods to collect/receive the records from your employees. If you are unsure how to collect the records from your JobClock, refer to the chart below and follow the necessary links.
|
JobClock/EX |
JobClock/LE |
JobClock Hornet |
JobClock Hornet |
|
| Android w/ ExakTime Mobile | ✓ | ✓ | ✓ | ✓ |
| iOS w/ ExakTime Mobile | ✓ | ✓ | ||
| Cellular Data | ✓ | ✓ |
Collect From a JobClock with ExakTime Mobile
You can collect from a JobClock with an Android or iOS device with ExakTime Mobile. It is important to pay attention to the model/serial number of the JobClock to know if your device is supported.
- Collecting From Your JobClock/EX or JobClock Hornet via Bluetooth
- Collecting From Your JobClock/LE or JobClock Hornet via Bluetooth
Cellular Data for JobClock Hornets
The JobClock Hornets can establish a cellular connection when turned on to send off any collected records periodically throughout the day. If you have any trouble where you are not receiving any records from a JobClock Hornet, you can refer to the following article for basic troubleshooting:
You can also collect from the JobClock Hornet with a supported Android or iOS device with ExakTime Mobile and send them through the internet connection of the Android/iOS device.
- Collecting From Your JobClock/EX or JobClock Hornet via Bluetooth
- Collecting From Your JobClock/LE or JobClock Hornet via Bluetooth
Legacy Products
The original JobClock and FastTrakker Pro have been sunset, are no longer available, and are no longer supported. We still offer support resources below to use your FastTrakker Pro for self-support, but it is not guaranteed to continue working.
If you are still using the original JobClock or a FastTrakker Pro, please use Success Center in ExakTime to contact your account manager for more information about alternative offerings as soon as possible to prevent any delays in tracking and collecting your employees time punches