If an email template has been deactivated, they can be viewed and reactivated from the email template menu.
Navigating to Email Templates
- Click Administration from the top menu bar.
- Click Email Templates from the list on the left-hand side.
Reactivating an Email Template
- Click the Yes/No toggle to show deactivated email templates.
- Click the link to the far right of an email template under the "Action" column.
- A confirmation dialog will appear to confirm the activation. Click to confirm.

- A confirmation message will appear in the top left if successful.
