Support Central
Configure the Applicant Tracking System to fit your company's needs.
Update your contact and branding information, add ADA help information, and adjust system-wide settings for your account.
A user role is a configurable group of permissions. Create a role and assign users to that role.
Users are controlled by Admin Users. You can designate user capabilities, add users, deactivate users, and change passwords.
If you have a user account on any of the listed websites, enter your credentials so the software remembers them for next time to make cross-posting your jobs easier.
Email communications sent via the Applicant Tracking System.
Text Messaging Numbers allows you to view existing numbers & users, assign numbers to seats, and assign users to your text messaging seats. If you are interested in this feature, please consult your account manager.
Labels can be attached to applicants when they apply for a job and are used to create a searchable database for skill sets in your candidate pool.
Add steps in your workflow process for your applicant tracking system.
Document where you ended the hiring process with an applicant - and why - by using out of the box or customized final disposition codes.
Build sub-sets of EEO categories to organize your applicants and stay in compliance.
Make posting easier and have control over the messaging of your ads. Job templates are accessible by users with job posting capability.
Create lists of your contacts and select that list during the job creation process to get more traffic to your jobs.
Update the URL of your website & careers page. Corporate Edition users can update the content of their career page from this area.
If you use the job requisition feature, go here to set up your approvers and approval processes.
Build questions directed towards the interviewer after the interview is complete.
Create and/or edit the job applications that your candidates will fill out for your job postings.
Control which free job distribution sites your jobs will be distributed to.
Control which social media sites you can share your jobs to.
Enable configurable fields that can be added to your jobs
Create offer letter templates that can be used to generate offer letters to send to applicants.
If you use the offer letter approval feature, go here to manage your approval processes.