Issue

When running a data sync from CoreHR to Sage 100 or Sage 300, you may encounter the following error:

"Could not find HH2 matching object EmployeeFederalAndStateTax for State Null"

This error indicates that one or more state tax records in CoreHR are missing a specified state or have a placeholder value such as "NA".

Cause

Each state tax entry in CoreHR must be associated with a valid U.S. state. If the State field is left blank or marked as "NA", the sync process cannot match it to a valid HH2 object, resulting in the error.

Resolution

To resolve this error, follow the steps below:

1. Log in to CoreHR and navigate to the affected employee's record.
2. Go to Payroll > Taxes > State Taxes.
3. Review the list of state tax records and look for:
   • Records with no state selected
   • Records with the state listed as "NA"
4. Click Edit on the invalid record.
5. Select the correct state from the dropdown list.
6. Click Save when finished.
7. Rerun the data sync from CoreHR to Sage.

The error should now be resolved.

Best Practices

• Always double-check tax setup when onboarding new employees or importing bulk employee records.
• Avoid using "NA" or leaving the state field blank in the State Taxes section.