For Sage 100 & 300
Resources to troubleshoot known Sage, HH2, and Core HR integration issues.
- Troubleshooting Integration Error: Duplicate Employee Error in Sage 100/300 CRE
- Troubleshooting Integration Error: Timeout Error in Sage 300 Integration
- Troubleshooting Integration Error: “The Direct Deposit record does not include a flat or percentage amount for the Direct Deposit”
- Troubleshooting Integration Error: “The Benefit with Deduction Code X has both pre and post tax cost for the employee but the provider was unable to parse the pre/post Code correctly”
- Troubleshooting Integration Error: "Original Hire Date cannot be more recent than Hire Date"
- Troubleshooting Integration Error: "One or More Direct Deposit Records Sent from the Source System Does Not Have a Code"
- Troubleshooting Integration Error: “Future Dates are not supported”
- Troubleshooting Integration Error: Ethnicity is a required field
- Troubleshooting Integration Error: "Deduction Code Could Not Be Matched"
- Troubleshooting Integration Error: "Could not find HH2 matching object EmployeeFederalAndStateTax for State Null"
- Troubleshooting Integration Error: “A compensation record was found with a pay rate of 0 or less”