Today in the LMS, training admins have to step in manually to attach or share proof that a learner has completed a course.  This slows credential visibility and creates additional administrative work.

This release introduces automation so that when an employee completes a relevant course, the course’s completion certificate is automatically assigned to their training record. Learners, managers, and admins all see up-to-date proof of completion on the employee profile without any manual intervention.

Enhancements

Upload a Completion Certificate When Creating a Course

• On the Add or edit Course page, a new Upload file control is available under a section titled “Completion Certificate.”
• The upload accepts a single PDF file.
• Only one completion certificate can be added to a course at a time.
• Admins can remove the existing certificate, so future completions of that course are no longer assigned the certificate.
• Adding a certificate only applies to course completions going forward.  If the course was completed prior to the certificate being uploaded, the learner will not receive the certificate.

Automatic assignment at course completion

• When an employee completes a course that has a completion certificate configured, the certificate is automatically added to their training record.
• For ILT (Instructor-Led) courses, the certificate is assigned only when the transcript status is set to “Complete – Pass.”
• For all other course types (Task, OJT, VILT, OLT), completion is considered a pass by default, and the certificate is assigned upon completion.
• The certificate appears on the training record after the course is marked complete.

Employee View – My Training History

• Employees see a link to their completion certificate next to the corresponding course entry in “My Training History”.
• Certificates are downloadable directly from My Training History.

Admin View

The "Admin View" can be access by navigating to Account Admin > Person > Training

• Training admins see a completion certificate link on the Courses table within an employee’s Training tab.
• Admins can open or download the certificate to verify an employee’s credentials without manual record-keeping.

Manager View – Direct Report Profile

• Managers see the completion certificate link on the Courses table within a direct report’s Employee Profile page.  This is accessed through the “People” navigation link in the top navigation of the LMS then through the link to a direct report’s profile.
• This provides a quick way for managers to track and confirm their team’s training credentials.

Supported File Type and Content

• Only PDF files are supported for completion certificates.
• Certificates are uploaded as a static document on the course. Dynamic content such as employee or course name is not generated or inserted on the certificate itself.