While reviewing your employee's time from the Timecard, you may notice a red exclamation point next to the employee's name and for certain records on their timecard.

This red exclamation point icon is used to indicate that the employee's timecard and time records require your attention. If it is the middle of the work week and your employees are working, these icons are expected as the employees may have clocked in and are still working. If it is at the end of the work week or the previous work day has concluded and these icons are still present, you may need to address them by either manually correcting them, your employees have synced their copies of ExakTime Mobile, or collected from your JobClocks and Hornets. 

The most common reason for the red exclamation point icons is:

Incomplete Time Records

An incomplete time record will present with a missing field depending on what the employee did not do or your ExakTime Connect settings. Incomplete time records will have no hourly total until corrected.

An incomplete time record can be corrected on the Timecard page by clicking the missing field and filling in the missing information or deleting the time record, depending on your need.

If it is the middle of the work day, however, your employees may still be working. For these situations you should wait for the following day before manually correcting any time records.

• If an employee clocked in without clocking out, their time will show with a missing stop time.

  

• If an employee clocked out without clocking in, their time record will have a missing cost code, location, and start time.

  

• If an employee works over an hourly threshold for a single record as specified in ExakTime Connect, their time will be separated so the clock in and out appears on different lines.
  • If time records appear like this frequently, you may need to adjust the Time Card Time Entry Settings under your company settings to a higher threshold.

  

Overlapping Time Records

An overlapping time record is used to indicate if two time records could be overlapping and may affect the employee's timesheet. The to the left of a record indicates overlapping time records. Overlapping time records can be corrected by editing the time records or deleting the time record, depending on your need.