When an employee's time records from an approved time off/PTO should be removed from their timecard or timesheet, the employee's time off request must be canceled by an admin or manager.
When you cancel an employee's time off request, be aware that the entire time off request will be canceled and removed from the employee's timecard. We currently do not allow the partial cancellation of time off requests. The pay period must be open, and the Time Off request must be canceled for the time off records to be removed. If the pay period is closed, the pay period must be reopened in ExakTime Connect.
- Review the employee's timecard with the time records generated from the time off request.
- Go to Time Off and click Time Off Requests.
- Click All Requests.
- Locate the time off request to cancel. You can click the eye icon (
) to view additional details of the time off request. Click Cancel.
- Confirm the cancellation.
- The time off records generated from the time off request will be removed from the employee's timecard. You may also need to click Recalculate on the employee's time card to recalculate the employee's time card based on your current policies.
- The pay period must be open and the Time Off request must be canceled for the time off time records to be removed. If the pay period is closed, the pay period must be reopened.
- The employee can resubmit their time off approvals as needed.
- Review the employees timecard and confirm the date(s) of the time off approval records, if possible.
- The future date ranges for timecards on ExakTime Mobile are limited. If you would like to review date ranges outside of those provided, refer to the employee's timecard on ExakTime Connect.
- Press ☰ towards the top left and press Time Off.
- Press All Requests.
- Locate the time off request to cancel. Tap it to view the date range and total hours of the time off request. Click View to view further details.
- Press Cancel Request. Confirm the cancellation and press Cancel Request.
- The time off records generated from the time off request will be removed from the employee's timecard.
- The pay period must be open, and the Time Off request must be canceled for the time off records to be removed. If the pay period is closed, the pay period must be reopened from ExakTime Connect.
- The employee can resubmit their time off approvals as needed.