After approving an employee's time off request in ExakTime, you may notice that their time off balance does not show a deduction for their requested time off. This is typically because you have not yet closed the pay period. After the pay period has been closed in ExakTime Connect, the system will adjust your employee's time off balance based on any applicable accruals and approved time off requests.
If an employee's balance does not adjust after closing a pay period:
- Confirm that the time off request falls into the closed pay period. If an employee requested multiple days off, a requested day may fall into a different pay period.
- If the time off request was not approved and was still pending, it would have expired when the pay period was closed. You would need to reopen the pay period, recreate the time off request, and approve it. Then you can close the pay period again.