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Managing Scheduled Syncs for Integrations

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David N

Integrations allow you to schedule syncs to help automate your syncs and eliminate missed syncs from human error.

Table of Contents

Risks & Proactive Mitigation

Sync Scheduling automates the flow of HR and payroll data from Arcoro into your payroll system, but that automation is only as reliable as the monitoring around it. Without active oversight, inaccurate or incomplete data can be pushed to payroll on a recurring basis, and silent errors can compound week after week. The goal of this document is simple: help you stay ahead of issues — not chase them after the fact.

Risks at a Glance

Risk What can happen if it goes unchecked
Bad data syncing on repeat Inaccurate paychecks, tax issues, and compliance exposure that grow with every scheduled run.
Unresolved sync errors Employees missed in payroll, partial data sets, and downstream errors that snowball into manual cleanup.
“Set it and forget it” mindset Schedule keeps running while no one is watching the data; problems compound for weeks before anyone notices.
Configuration drift Org changes, new employee types, or payroll system updates cause unexpected inclusions, exclusions, or mapping breaks.

Proactive Mitigation Playbook

Treat scheduling as something you earn — not something you turn on by default. Work through these phases to keep risk low and confidence high. Scheduling can be and feel effortless, but you will need the proper preparation, review, and maintenance.

BEFORE you schedule
  • Run manual syncs first. Build muscle memory by reading sync logs before you let the platform run on its own.
  • Establish a baseline. Document expected record counts, totals, etc., and any anomalies are easy to spot.
  • Train at least two people. Avoid a single point of failure on log review and resolution.
  • Subscribe notification recipients up front. Add success and failure email recipients before the first scheduled run.
WHEN you turn it on
  • Start conservatively. Begin with a less-frequent cadence and validate a few cycles before tightening the interval.
  • Calendar the review. Put a recurring reminder on the owner’s calendar that matches the schedule’s cadence.
  • Define your red flags. Decide in advance what triggers an investigation — record counts off, missing data, repeat warnings.
ONGOING health checks
  • Read every notification. Treat “failed” emails as urgent and “successful” emails as a chance to confirm volumes look right.
  • Resolve before the next run. Never let an error survive a cycle — investigate, fix the root cause, and re-validate manually if needed.
  • Audit after any change. Re-validate after every change. Mass employee updates, payroll system changes, and/or software updates can quickly break your syncs — review your scheduled syncs and employee data anytime one of these changes occurs.

Demonstration

To provide a better understanding of the feature, you can watch our demonstration video below.

Schedules

Navigating to Schedules
  1. Click Schedules from the navigation menu.
    Integrations - Schedules - Navigate - 00.png
Integrations - Schedules - Menu - 00.png

The "Schedules" menu will present the following columns:

  • Actions
    • Execute - Run the sync manually.
    • Edit - Update the details of the scheduled sync.
    • Delete
  • Schedule Name
  • Sync Name
  • Frequency
  • Next Run
  • Last Run
  • Last Result
  • Active

Creating a Scheduled Sync

  1. Click New Schedule in the top left corner.
    Integrations - Schedules - Create - 00.png
  2. Enter the appropriate details for the scheduled sync:
    Integrations - Schedules - Create - 02.png
    • Schedule Name - Enter a clear, descriptive name (e.g., "Daily Payroll Sync" or "Weekly Payroll Sync").
    • Active - The new schedule will be active by default. You can make the schedule inactive later if you need to pause or stop syncs.
    • Frequency - Set the frequency (e.g., one-time, hourly, daily, or weekly) and the interval that should run on that frequency.
    • Interval - Set the sync interval based on the frequency (e.g., If set to a frequency of "Hourly" with an interval of "4", it will sync one time every 4 hours.)
    • Days - Pick the days that the sync should run.
    • Start Date, Time, and Time Zone - The time that the should run.
    • End Date - (Optional) Specify when the schedule syncs will automatically deactivate.
    • Select Sync to Schedule - Select the sync this schedule applies to, and add any employee ID include/exclude filters. Any included or excluded employee ID filters will be used for each scheduled sync, unless manually changed.
    • Notification Recipients - Add email recipients for run notifications when it has been executed and status (e.g., Completed, Failed, etc.). The notification email will include a link to view the details of the sync.
  3. Click Save when finished.

Things to Note

  • A scheduled sync can only have one sync associated with it. If you need multiple syncs, you must create a scheduled sync for each respective sync.
  • You cannot have multiple scheduled syncs occur at the same time. If you need multiple scheduled syncs that must occur within a short window, you must stagger them by 5-10 minutes to allow a scheduled sync to finish processing and start the next.

Schedules History

Navigating to the Schedules History
  1. Click Schedules History from the navigation menu.
    Integrations - Schedules - Navigate - 01.png
Integrations - Schedules History - 00.png

The "Schedules History" menu will only show syncs run through the scheduled. You can see all syncs, scheduled or users, from the "Sync History" menu.

The "Schedules History" menu will present the following columns:

  • Actions
  • Scheduled
  • Actual
  • Schedule Name
  • Sync Name
  • Status
  • Duration
  • Total
  • Errors
  • Warning
  • Information
  • Failures
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