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Review, Update, and/or Add Benefits or Plans for Open Enrollment

Apply any other changes to the new Benefit Package that may be required (i.e. add or remove benefits, add or remove benefit plans, change eligibility rules, etc…). Benefits packages and plans offer a variety of options and combinations, so we will focus on some key settings and options.

We offer a video training for this topic on Arcoro Learning.

Updating Benefits and Plans

Benefit and Plan names can be modified from the 'Configure Benefit Structure' tab of a Benefit Package.

  • Expand Settings and click Benefit Management from the menu.

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  • Click the name of the new benefit package.

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  • Click the Configure Benefit Structure tab.

    CHR_-_Settings_-_Benefit_Management_-_Benefit_Properties_-_Tab_2_-_01.png

  • If benefits or plans need to be added, duplicating the benefit or plan may be the easiest method, and the names can be modified. This can be done by selecting the benefit/plans on the right-hand side and clicking Duplicate Selected Records from the Actions drop-down menu.

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  • Click Save periodically and when finished to prevent losing any changes. 

Updating a Benefit Plan

  • Click the name of an existing benefit plan to update it. Alternatively, the 'add plan' link next to each Benefit name can be used to add a plan from scratch.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - Name - 00.png  CHR_-_Settings_-_Benefit_Management_-_Benefit_Properties_-_Plan_-_01.5.png

  • Update/complete the Properties of the plan as appropriate, such as adjusting the plan name, carrier, etc.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - 2025 - Adjust - 00.png

Updating Coverage Levels

The "Coverage Levels" tab allows you to detail how much is covered for a benefit plan.

  • While viewing a benefit plan, you can make adjustments to the coverage level from the labeled tab. CHR_-_Settings_-_Benefit_Managament_-_Package_-_Plan_-_01.png
  • In the example below, we are viewing different coverage levels for a 'voluntary spouse life benefit'.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - 2025 - Coverage Levels - 00.png

  • Click Add Coverage Level from the Actions dropdown menu to create a new coverage level or click the coverage level name to update an existing one.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - 2025 - Coverage Levels - 02.png CHR - Settings - Benefit Management - Benefit Properties - Plan - 2025 - Coverage Levels - 01.png

  • Make sure that the coverage code is appropriate for the coverage level (Waive or Non-Waive) and specify if the coverage level should be the default coverage level.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - 2025 - Coverage Levels - 06.png

  • Something to consider for the coverage level is if the employee is eligible for the benefit.
    • In our example, a spouse must be listed as a dependent, as children do not qualify despite being dependents. We can also specify that there must be at least one dependent on file, the dependent must be a spouse, and the spouse is included in the count of minimum dependents.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - 2025 - Coverage Levels - 04.png

  • It can help to set up a single coverage level and duplicate it to save time.

Updating Benefit Dependencies

Benefit dependents should be set up and reviewed for benefits that should be dependent on being enrolled in another benefit. For our example, we are reviewing the benefit dependencies for a voluntary spouse life benefit.

  • Click the name of the benefit plan.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - Benefit Dependencies - 02.png

  • Click Benefit Dependencies.

    CHR - Settings - Benefit Management - Benefit Properties - Plan - Benefit Dependencies - 04.png

  • Check any of the following for the benefit:

    CHR - Settings - Benefit Management - Benefit Properties - Plan - Benefit Dependencies - 05.png

    • Enrollment in this benefit is dependent upon enrollment in the following benefit - The selected benefit can determine what options are available for the benefit.
    • The elected Coverage Level for this benefit must match the elected Coverage Level of the Benefit selected above (determined through Coverage Level Rank field) - This option is used to make sure that the spouse and employee have matching coverage levels.
    • The elected Coverage Level for this benefit must either be Waive OR match the elected Coverage Level of the Benefit selected above (determined through Level Rank field) - This option is used to make sure that the spouse and employee have matching coverage levels or the benefit is waived.
    • The elected Benefit Amount for this benefit must not exceed the following percentage of the elected Benefit Amount for the Benefit selected above - This option is similar to the first checkbox option, but allows flexibility instead of needing to be a strict match. If enabled, the system will only display coverage levels that meet the percentage cap, including "Waive" if applicable.
    • Base the Benefit Amount dependencies on the Benefit Amount of the Benefit selected above before Age Reductions are applied - This option is used with the above option so the benefit is calculated from the original amount and not the age reduced amount. For example, an employee has elected an $100,000 coverage level, which is reduced by an age reduction to $75,000. If this option was not enabled, the dependent would only be able to select coverage level options based on the $75,000 calculation instead of the $100,000 option.

You can learn more about editing and updating benefit package plans from our dedicated resources here.

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