Before making any other changes to your Benefit Package, verify that your carriers are correct or make sure to update any carrier changes. When managing your list of carriers, it is best not to delete a carrier, even if they are not being used to build a list of partnered carriers and contact information as a source of record. When updating a carrier, such as a name change for a carrier, it is best to create a new carrier and update the information accordingly.
We offer a video training for this topic on Arcoro Learning.
- Expand Settings and click Benefit Management from the menu.
- Click Carriers from the ribbon near the top of the page.
- Click Add New Carrier from the Actions drop-down menu on the main Carrier page to add new carrier information.
- Select the name of your carrier from the "Provider" dropdown menu, enter the primary carrier contact's information, and enter any notes or attach relevant documents from the "Provider" tab.
- Click Save Provider when finished.