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Verify the Username Format for Open Enrollment

In some cases, you may wish to reset the User IDs of employees prior to opening their Open Enrollment Window. Regardless of whether you wish to reset User IDs, we recommend that you verify the correct format is being used.

  • Expand Setup, and click Setup Properties from the menu.


  • Hover over Employee Portal Setup and click Employee Management.


  • Verify the selected User ID Format.


  • If appropriate, select the desired username format and click Save.

Reset Username Format

If you wish to reset the format being used for the User ID of all non-administrator employees within the system, you can refer to the following article.

Communicating Username Changes

It can help to communicate any username changes or special instructions with your employees so they are prepared. For more information, you can refer to the following article.

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