For more information about the availability of this feature, contact your Account Manager.

"Alerts and Notifications" is the primary page where you will:

• Create custom alerts and notifications to send to your employees.
• Check any pending and review the details of your custom alerts/notifications
• Archive previous custom alerts/notifications
• Specify the delivery method(s) for custom alerts/notifications and other features, such as daily time card approvals, scheduler, and more.

Table of Contents

• Custom Alerts and Notifications Menu
  • View Alert/Notification Details
  • Archive an Alert/Notification
• Settings

Custom Alerts and Notifications Menu

The "Custom Alerts and Notifications" menu should be the initial page when navigating to "Alerts and Notifications".

A. Menus

• Custom Alerts & Notifications - View your current customer alerts and notifications.
• Settings - View and adjust your settings for features that use the alerts and notification feature. Click any of the links below to view the delivery method settings of the feature.
  • Custom Alerts & Notifications
  • Daily Time Card Approval
  • Geofence Violation
  • Scheduler

B. Buttons

• Create Alert - Create a new alert for your employees. 
• Create Notification - Create a new notification for your employees.

C. Columns

• Actions
  • Click  to view alert/notification details.
  • Click to archive the alert/notification.
  • Click  to edit an unsent notification.
• Created On - When the alert/notification was created.
• Scheduled For - When the notification is scheduled to be sent. This column will be blank for alerts or for notifications that are not scheduled to be sent in the future.
• Status - Clicking the column header allows you to filter the list. An alert/notification can have the status of:
  • Pending - Notification is scheduled to be sent.
  • Sent - Alert/Notification has been sent to the recipients.
  • Failed - None of the recipients have received the alert/notification.
  • Archived - Alert/notification has been archived.
  • Enqueued - Alert/notification is being processed and awaiting next status update. This status will not be listed in the column filter.
• Sent On - When the alert/notification was sent to the intended recipients.
• Type - Indicator if it is an Alert or Notification. Clicking the column header allows you to filter the list.
• Subject and Message - A preview of the subject and message text that has been added by the creator of the alert/notification.
• Recipients - The number of employees to receive the alert/notification.
• Creator - The user who created the alert/notification. Clicking the column header allows you to filter the list.

View Alert/Notification Details

It can be important to review pending or sent notifications in case your employees have questions/concerns.

Click the  icon towards the left of an alert/notification to view its details.

Archive an Alert/Notification

Archive previously sent alerts/notifications to keep your list manageable and clutter-free. 

• Click the Archive icon towards the left of an alert/notification. If the notification is still pending, the notification will be archived and will not be sent.

  

• Click the Status column header to filter your alert/notifications to view archived alerts/notifications.