Issue

When running a data sync from Core HR to Sage 100 or Sage 300, you may receive the following error:

"One or more Direct Deposit records sent from the source system does not have a Code"

This error occurs when at least one direct deposit (DD) record in Core HR is missing an associated Earning Deduction (ED) Code, also referred to as the Deduction ID.

Cause

In Core HR, each direct deposit record must include a valid ED Code. This code links the direct deposit to the corresponding deduction configuration in Sage. If this field is left blank, the system cannot process the record during the sync.

Resolution

Follow the steps below to diagnose and resolve the issue:

1. Log in to CoreHR and navigate to the affected employee's record.
2. Go to the Direct Deposit section.
3. Review all direct deposit entries and identify any record that does not have an ED Code (Deduction ID).
4. Edit the direct deposit record missing the code.
   • In the ED Code field, enter the appropriate Deduction ID.
   • Click Save.
5. Rerun the data sync from Core HR to Sage 100/300.

The error should now be cleared.

Best Practices

• Always validate new or updated DD records for a populated ED Code before syncing.
• Ensure the ED Code used is already configured in Sage.