Users with the LMS (Learning Management System) Administrator or Training Administrator roles will be able to upload courseware zip files up to 2 GB in typical eLearning industry-standard courseware formats such as SCORM, AICC, xAPI/TinCan, or CMI5.
Presently, courseware files can only be uploaded individually. Once uploaded into the LMS, the zipped courseware files will be opened and inspected to ensure that all essential files are included.
Table of Contents
Upload Course Content
- Click Upload Course Content.
- A window will prompt you to select the courseware zip file. Select the zip file of course content (eLearning industry-standard courseware formats such as versions of SCORM, AICC, xAPI/TinCan, CMI5). Click Browse or Drag and Drop Files in the box. Click Upload.
- You will see a message that the file is being processed. While this inspection process is happening asynchronously behind the scenes and the status of the inspection is “Pending”, you can upload additional courseware files, navigate to other areas of the platform, or even log out and walk away from your workstation.
- The following tab buttons will indicate the status of uploaded course files:
- Processing: Course files are being uploaded, analyzed, and installed. When the file is uploaded, it will automatically move to 'Successful.'
- Successful: Course files that have been successfully loaded and can be added to Courses in the LMS.
- Added as Course: Course files that have been attached to a Course in the LSM.
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Failed: Course files that failed to be uploaded (due to improper file type, exceeding 2 GB file limit, missing files in the zip, etc.).
- If the courseware file fails to upload, you must retry the upload from the "Failed" tab and not from the "Upload Course Content" menu.
- If the courseware file fails to upload/process despite multiple attempts and the file is within the 2 GB file limit, it is advised to contact the course creator to request a new version of the zip file in the event that the courseware file is corrupt/improperly made.
- After the file moves to the 'Successful' tab, click the ... button to the right of the course under the Action column.
- Click Create New Course.
- Follow the steps here to finish creating a new Course from the courseware file.
Managing Course Files
There can be up to 4 tabs on the "Online Course Management" page.
Failed Tab
The "Failed" tab will show course files that failed to process due to issues such as improper file type, exceeds 2 GB file limit, missing files in the zip, etc. The "Error Message" column gives additional insight into what caused the upload to fail.
If a course has failed to upload, you must retry uploading the course from the "Failed" tab
If the courseware file fails to upload/process despite multiple attempts and the file is within the 2 GB file limit, it is advised to contact the course creator to request a new version of the zip file in the event that the courseware file is corrupt/improperly made.
Click the ... button under the Action column will show options for:
- Re-Upload - Reupload the courseware file for a failed course upload.
- Delete
Re-Upload a Failed Course
In the event a course has failed to upload, you must re-upload the course from the "Failed" tab and not from the "Upload Course Content" menu.
- Click ... from the Action column and click Re-Upload.
- The "Upload Content" menu should open. Upload the course file by dragging and dropping the file into the given field or browsing for the file on your PC. Click Upload when ready.
- You will see the file upload in progress.
- When the file upload is complete, the menu will automatically close and show a banner that the course is being processed.
If the courseware file fails to upload/process despite multiple attempts and the file is within the 2 GB file limit, it is advised to contact the course creator to request a new version of the zip file in the event that the courseware file is corrupt/improperly made.
Processing Tab
The "Processing" tab will show courseware files that are being uploaded, analyzed, and installed. When the file is uploaded, it will automatically move to 'Successful.' If unsuccessful, the course files will move to the Failed tab. If no files are being processed, the tab will not be present.
Successful Tab
The "Successful" tab will show course files that have been successfully loaded and can be added to Courses in the LMS.
Click the ... button under the Action column will show options for:
- Create New Course - You can refer to the How to Add a New Course for steps on creating a new Course from the uploaded courseware file.
- Delete
Added as Course Tab
The "Added as Course" tab will show files that have been attached to a Course in the LMS.
Click the ... button under the Action column will show options for:
- Edit Course - Takes you to the course details the courseware is asscoaited with.
- Upload New Version - Allows you to upload a new course to replace an existing course.
Upload New Course Version
You can upload a new version of an existing courseware file so you do not have to set up a new course for every new courseware version. After uploading the new course version, your course will be automatically updated with the newest version of your courseware. Any "In progress" courses will continue to use the original courseware, but new launches will be directed to the updated version.
This process can take several minutes. During this time, your courseware will appear on the Processing page while the system inspects and saves the files. You may navigate away from this page and your upload will not be interrupted.
- Click ... from the Action column and click Upload New Version.
- The "Upload Content" menu should open. Upload the course file by dragging and dropping the file into the given field or browsing for the file on your PC. Click Upload when ready.
- You will see the file upload in progress.
- When the file upload is complete, the menu will automatically close and show a banner that the course is being processed and will replace the existing original courseware.