Completing a course can be an important milestone for employees and should be treated as such. When an employee completes a course, the LMS can issue a completion certificate automatically to the employee's training history for future reference by the employee, managers, and admins.

Completion Certificate

The "Completion Certification" section allows you to upload a PDF file to be issued to employees who complete a course.

When Uploading

• Only one PDF file can be uploaded.
• Only one completion certificate can be added to a course.
• The uploaded completion certificate is a static document. It does not currently offer dynamic content, such as inserting the employee or course name into the certificate. 
• The certificate will only be issued to future completions. If an employee has already completed the course and a certificate is added, they will not retroactively receive the certificate. 
• If a completion certificate is removed, any future completion of the course will not receive the certificate.

When Employees Complete a Course

• When an employee completes a course with a completion certification uploaded, the completion certificate will be automatically added to their training record.
• If the course is Instructor-led, the certificate will be assigned when the transcript status is set to "Complete - Pass".
• For all other courses  (Task, OJT, VILT, OLT), completion of the course is considered passing by default, and the certificate will be automatically assigned.

You can also learn more about available options when editing or creating courses.

Where Certificates Can Be Found

Employee View – My Training History

• Employees see a link to their completion certificate next to the corresponding course entry in “My Training History”.
• Certificates are downloadable directly from My Training History.

Admin View

The "Admin View" can be accessed by navigating to Account Admin > Person > Training

• Training admins see a completion certificate link on the Courses table within an employee’s Training tab.
• Admins can open or download the certificate to verify an employee’s credentials without manual record-keeping.

Manager View – Direct Report Profile

• Managers see the completion certificate link on the Courses table within a direct report’s Employee Profile page.  This is accessed through the “People” navigation link in the top navigation of the LMS, then through the link to a direct report’s profile.
• This provides a quick way for managers to track and confirm their team’s training credentials.